How to Get Windows to Again

If you're having problems with your PC, the following table can assistance you lot decide which recovery selection to use.

Problem	Meet this section
Your PC isn't working well and you recently installed an update	Remove an installed Windows update
Your PC isn't working well and it's been a while since you installed an app or inverse organization settings	Reset your PC
Your PC won't start or is still loading	Use the Startup Repair part
Your PC won't beginning, you oasis't created a recovery drive, and resetting your PC didn't work	Use installation media to reinstall Windows xi
Your PC won't start and y'all haven't created a recovery drive	Use installation media to restore your PC
Your PC won't outset and you lot've created a recovery drive	Employ a recovery drive to restore or recover your PC
You want to reinstall your previous operating organisation	Go back to your previous version of Windows
Your PC isn't working well and you recently installed an app	Restore from a system restore point
Yous suspect your device has been infected	Use installation media to reinstall Windows 11

Click one of the recovery options below and follow the steps to try to become things working again.

If you lot've recently installed a Windows update, uninstall the update to try to resolve the result.

1. SelectStart >Settings >Windows Update >Update history >Uninstall updates .
   View update history

2. On the list that appears, select update you want to remove, and and so selectUninstall.

Important:If you lot've encrypted your device, you'll need your BitLocker cardinal to reset your PC If yous don't know your BitLocker primal, meet Find my BitLocker recovery primal.

Resetting reinstalls Windows 11, merely lets you choose whether to keep your files or remove them, and then reinstalls Windows. You can reset your PC from Settings, the sign-in screen, or by using a recovery drive or installation media.

Reset your PC from Settings

1. Select Start >Settings > System > Recovery .
   Open Recovery settings

2. Next toReset this PC , select Reset PC. So cull from the options and/or settings in the tabular array beneath.

Option	What it does
Keep my files > Change settings > Preinstalled apps On	Reinstalls Windows 11 and keeps your personal files. Removes apps you installed. Removes changes you made to settings. Restores any apps your PC manufacturer installed.
Keep my files > Change settings > Preinstalled apps Off	Reinstalls Windows 11 and keeps your personal files. Removes apps you lot installed. Removes changes yous fabricated to settings. Removes any apps your PC manufacturer installed.
Remove everything	Reinstalls Windows xi and removes your personal files. Removes apps y'all installed. Removes changes you made to settings. Removes whatsoever apps your PC manufacturer installed. Note: Remove everything > Alter settings gives you ii options. Data erasure On removes files and cleans the drive. If you're planning to donate, recycle, or sell your PC, employ this option. This might take an hour or two, but it makes it harder for other people to recover files you've removed. Data erasure Off just removes files. It takes less fourth dimension, simply is less secure.

Reset your PC from the sign-in screen

If y'all tin can't open Settings, you lot tin reset your PC from the sign-in screen. Hither's how:

1. Printing Windows logo key + 50 to go to the sign-in screen. Then restart your PC by pressing the Shift fundamental while you select the Power button > Restart .

2. Your PC will restart in the Windows Recovery Surroundings (WinRE) environs.

3. On theChoose an selection screen, select Troubleshoot > Reset this PC, and and then cull i of the options in the previous tabular array.

   

Startup Repair helps you lot fix common problems that can preclude Windows from starting up.

Note:If y'all've encrypted your device, you lot'll demand your BitLocker key to start in safe mode.

First, you lot need to enter the Windows Recovery Environment (winRE). To do this, you will repeatedly plow your device off, and so on:

1. Agree down the power push button for ten seconds to turn off your device.

2. Printing the power button again to turn on your device.

3. On the starting time sign that Windows has started (for example, some devices testify the manufacturer's logo when restarting) concur down the power push button for 10 seconds to plow off your device.

4. Press the power button again to plow on your device.

5. When Windows starts again, hold down the power button for 10 seconds to turn off your device.

6. Press the power button over again to turn on your device.

7. This time, allow your device to fully first up.

8. Select Avant-garde options.
   

9. Now that y'all're in winRE, on the Choose an option screen, select Troubleshoot > Advanced options > Startup Repair > Restart.
   
   

Note:If you lot suspect that your device has been infected, brand sure that your antivirus software is upwards to date. You can also reinstall Windows completely by starting your device using the installation media and performing a clean installation of Windows.

To reinstall Windows 11 while Windows is running:

1. Connect the installation media you created to your PC.

2. Open File Explorer  and select the drive with the installation media.

3. From the root directory of the drive, double-click setup.exe, and and then select Yep when asked if you lot'd like to let the app to brand changes to your device.

4. Select Change what to keep.

5. Select 1 of the post-obit options, and then select Next:

   • Go along personal files and apps – This volition preserve your personal data, apps, and settings.

   • Keep personal files only – This will preserve your personal data and settings, just all your apps will be removed.

   • Go on zilch – This will remove all personal data, settings, and apps.

   Alert:You cannot undo a reinstallation of Windows 10. Exist certain to back up your files first if you choose the Continue nothingchoice.

6. To terminate, select Install to start reinstalling Windows 11 on your PC.

Your PC will restart several times during the reinstallation.

To reinstall Windows 11 by starting your PC using installation media:

1. Connect the installation media you created to your PC.

2. Start your PC using the installation media.

   Note:Check with the PC manufacturer on how to start the PC using media.

3. When Windows Setup starts, select Adjacent and and so Install now.

4. If you accept a Windows 11 production key, enter it when prompted. Otherwise, select I don't have a production key.

5. If prompted, select a Windows edition (e.chiliad. Home, Pro) to install and then selectAdjacent.

6. When prompted to choose a type of installation, select Custom: Install Windows merely (avant-garde).

7. Select the disk or partition to which Windows 11 should exist installed.

   Notation:If you doubtable that your PC has been infected, consider deleting the existing partitions and reinstalling Windows 11 onto a clean disk. Your data on whatsoever deleted partitions will be lost.

8. Select Next to get-go reinstalling Windows xi on your PC.

Your PC will restart several times during the reinstallation.

Important:If you've encrypted your device, yous'll need your BitLocker central to utilise a recovery drive to restore or reset your PC If you don't know your BitLocker key, see Find my BitLocker recovery cardinal.

If your PC won't start and you haven't created a recovery drive, download installation media and use it to restore from a system restore betoken or reset your PC.

1. On a working PC, get to the Microsoft software download website.

2. Download the Windows eleven media cosmos tool and then run it.

3. Select Create installation media for another PC.

4. Choose a language, edition, and architecture (64-bit or 32-bit).

5. Follow the steps to create installation media, and and so select Finish.

6. Connect the installation media you created to your nonfunctional PC, and then plow information technology on.

7. On the initial setup screen, enter your linguistic communication and other preferences, and then select Side by side. If you don't see the setup screen, your PC might not be set up to boot from a drive. Bank check your PC manufacturer'due south website for info on how to modify your PC'due south kicking social club, and then try once more.

8. Select Repair your reckoner.

9. On the Cull an option screen, select Troubleshoot. From in that location, yous can:

   • Restore from a system restore point by selecting Advanced options > System Restore. This will remove recently installed apps, drivers, and updates that might be causing your PC issues. Restoring from a restore point won't affect your personal files.

Important:If you lot've encrypted your device, you'll need your BitLocker key to use a recovery drive to restore or reset your PC If you don't know your BitLocker key, see Find my BitLocker recovery fundamental.

If your PC won't beginning, you can utilise a recovery drive to restore from a system restore point or recover your PC. For info on how to create a recovery bulldoze on a working PC, see Create a recovery drive.

To restore or recover using the recovery drive:

1. Connect the recovery drive and turn on your PC.

2. PrintingWindows logo key + L to become to the sign-in screen, so restart your PC by pressing the Shift key while you select the Power button > Restart .

3. Your PC will restart in the Windows Recovery Surround (WinRE) environment.

4. On the Choose an option screen, select Troubleshoot, and so select one of the following two options. (If you don't see the Choose your option screen, your PC might not be set upward to boot from a bulldoze. Bank check your PC manufacturer's website for info on how to change your PC'south kick order.)

• To restore from a organisation restore indicate, selectAdvanced Options > System Restore. This won't touch on your personal files, but information technology will remove recently installed apps, drivers, and updates that might be causing your PC problems.

• To reinstall Windows xi, selectAdvanced Options >Recover from a drive. This will remove your personal files, apps and drivers you installed, and changes you made to settings.

For a limited time subsequently upgrading to Windows 11, you'll exist able to go dorsum to your previous version of Windows by selecting Start >Settings > Organisation > Recovery . Next to Go dorsum , select Go dorsum. This will keep your personal files, but it'll remove apps and drivers installed after the upgrade, likewise as any changes you made to settings. In most cases, y'all'll have 10 days to go back.
Open Recovery settings

To go back, you'll need to:

• Keep everything in the windows.old and $windows.~bt folders after the upgrade.

• Remove whatsoever user accounts yous added after the upgrade.

• Take the USB drive you used to upgrade to Windows eleven (if you lot used one).

Annotation:The option in Settings to go back to your previous version of Windows is merely bachelor for a limited time after upgrading.

Info for Windows Insiders

If you lot're an Insider and the current preview build isn't working for yous, select Start >Settings > System > Recovery . Next toGo back , select Go back. This won't remove your personal files, but information technology'll remove recently installed apps and drivers, and change settings dorsum to their defaults.

Going back to an earlier build won't remove you from the Insider Programme. When the next preview build is ready, information technology'll be installed on your PC.

This option takes your PC back to an earlier point in time, called a system restore point. Restore points are generated when y'all install a new app or commuter, and when y'all create a restore bespeak manually. Restoring won't bear on your personal files, merely information technology will remove apps, drivers, and updates installed after the restore bespeak was made.

1. In the search box on the taskbar, type control console, and then cull it from the list of results

2. In the Control Panel search box, blazon recovery.

3. SelectRecovery>Open System Restore.

4. In the Restore arrangement files and settings box, select Side by side.

5. Select the restore point that you desire to use in the list of results, and then select Scan for afflicted programs.

   Notes:

   • If you don't see the restore point that you want to use, select the Show more restore points cheque box to see more restore points.

   • If yous're not seeing any restore points, it might be because system protection isn't turned on. Hither's how to check:

     1. In the search box on the taskbar, type control panel, and then cull it from the listing of results.

     2. In the Control Panel search box, type recovery.

     3. Select Recovery > Configure System Restore > Configure and see if thePlow on system protection selection is selected.

        • If the Plow on system protection option is non selected, system protection isn't turned on and there aren't any restore points. In this scenario, yous won't exist able to recovery your PC using a arrangement restore point and will need to use one of the other recovery options listed on this folio.

        • If the Turn on arrangement protection selection is selected, continue with pace six.

6. You'll see a listing of items that will be deleted if you remove this restore point. If you're OK with the deletions, select Shut> Side by side > Finish.

If you're having problems with your PC, the following table can assist you lot make up one's mind which recovery option to use.

Problem	Meet this section
Your PC isn't working well and you recently installed an update.	Remove an installed Windows update
Your PC isn't working well and it'southward been a while since you installed an app or changed system settings.	Reset your PC
Your PC won't outset or is still loading	Use the Startup Repair function
Your PC won't start, you haven't created a recovery drive, and resetting your PC didn't work.	Use installation media to reinstall Windows ten
Your PC won't first and you haven't created a recovery drive.	Employ installation media to restore your PC
Your PC won't get-go and y'all've created a recovery drive.	Utilise a recovery drive to restore or recover your PC
Y'all want to reinstall your previous operating organization.	Go back to your previous version of Windows
Your PC isn't working well and you recently installed an app.	Restore from a system restore point
Yous suspect your device has been infected.	Use installation media to reinstall Windows x

Click one of the recovery options below and follow the steps to try to get things working once more.

If you've recently installed a Windows update, uninstall the update to try to resolve the issue.

1. Select theFirst  button, then selectSettings>Update & Security >Windows Update > View your update history> Uninstall updates.
   View update history settings

2. Right-click the update y'all want to remove, and then selectUninstall.

Of import:If you've encrypted your device, you'll need your BitLocker primal to reset your PC If you don't know your BitLocker cardinal, run across Find my BitLocker recovery fundamental.

Resetting reinstalls Windows ten, simply lets you choose whether to go on your files or remove them, and then reinstalls Windows. You can reset your PC from Settings, the sign-in screen, or by using a recovery bulldoze or installation media.

Reset your PC from Settings

1. Select the Start  push, then select Settings > Update & Security > Recovery .
   Open Recovery settings

2. Nether Reset this PC,select Go started and so cull from the options and/or settings in the table below.

Option	What it does
Keep my files > Change settings > Preinstalled apps On	Reinstalls Windows 10 and keeps your personal files. Removes apps you installed. Removes changes yous made to settings. Restores whatsoever apps your PC manufacturer installed.
Keep my files > Change settings > Preinstalled apps Off	Reinstalls Windows 10 and keeps your personal files. Removes apps yous installed. Removes changes you lot made to settings. Removes any apps your PC manufacturer installed.
Remove everything	Reinstalls Windows 10 and removes your personal files. Removes apps you lot installed. Removes changes you fabricated to settings. Removes whatsoever apps your PC manufacturer installed. Note: Remove everything > Change settings gives y'all two options. Data erasure On removes files and cleans the drive. If yous're planning to donate, recycle, or sell your PC, employ this option. This might accept an hour or two, but information technology makes it harder for other people to recover files you lot've removed. Information erasure Off merely removes files. It takes less fourth dimension, but is less secure.

Reset your PC from the sign-in screen

If yous can't open up Settings, you can reset your PC from the sign-in screen. Hither's how:

1. Press Windows logo key + L to become to the sign-in screen, and and then restart your PC by pressing the Shift key while you select the Ability  button > Restart in the lower-correct corner of the screen.

2. Your PC will restart in the Windows Recovery Environment (WinRE) environment.

3. On theChoose an choice screen, select Troubleshoot > Reset this PC, and and then choose one of the options in the previous table.

   

Startup Repair helps you fix common bug that can prevent Windows from starting up.

Annotation:If you've encrypted your device, you'll need your BitLocker fundamental to get-go in rubber mode.

First, you need to enter the Windows Recovery Environment (winRE). To do this, you will repeatedly turn your device off, then on:

1. Hold downwards the power button for 10 seconds to turn off your device.

2. Press the power button again to plow on your device.

3. On the beginning sign that Windows has started (for instance, some devices bear witness the manufacturer'due south logo when restarting) concord downward the power button for 10 seconds to turn off your device.

4. Press the ability button over again to turn on your device.

5. When Windows starts over again, concord down the ability button for ten seconds to turn off your device.

6. Printing the power button again to turn on your device.

7. This time, permit your device to fully get-go up.

8. Select Avant-garde options.
   

9. At present that you're in winRE, on the Choose an option screen, select Troubleshoot > Advanced options > Startup Repair > Restart.
   
   

Note:If you suspect that your device has been infected, make sure that your antivirus software is up to date. Yous can too reinstall Windows completely by starting your device using the installation media and performing a clean installation of Windows.

To reinstall Windows 10 while Windows is running:

1. Connect the installation media you created to your PC.

2. Open File Explorer  and select the drive with the installation media.

3. From the root directory of the drive, double-click setup.exe, and then select Yes when asked if y'all'd like to allow the app to brand changes to your device.

4. Select Change what to keep.

5. Select one of the following options, and then select Adjacent:

   • Keep personal files and apps – This will preserve your personal data, apps, and settings.

   • Keep personal files only – This will preserve your personal data and settings, merely all your apps will be removed.

   • Proceed nothing – This will remove all personal data, settings, and apps.

   Alert:You cannot disengage a reinstallation of Windows 10. Be sure to support your files first if y'all choose the Keep nothing option.

6. To finish, select Install to start reinstalling Windows 10 on your PC.

Your PC will restart several times during the reinstallation.

To reinstall Windows 10 by starting your PC using installation media:

1. Connect the installation media you created to your PC.

2. Start your PC using the installation media.

   Note:Check with the PC manufacturer on how to start the PC using media.

3. When Windows Setup starts, select Next so Install now.

4. If you have a Windows 10 product key, enter it when prompted. Otherwise, select I don't have a product key.

5. If prompted, select a Windows edition (e.m. Dwelling, Pro) to install and and then selectNext.

6. When prompted to choose a type of installation, select Custom: Install Windows merely (advanced).

7. Select the disk or partition to which Windows x should be installed.

   Notation:If you lot suspect that your PC has been infected, consider deleting the existing partitions and reinstalling Windows x onto a clean disk. Your data on any deleted partitions will exist lost.

8. Select Next to outset reinstalling Windows 10 on your PC.

Your PC will restart several times during the reinstallation.

Of import:If y'all've encrypted your device, you'll need your BitLocker key to utilise a recovery drive to restore or reset your PC If you don't know your BitLocker key, see Discover my BitLocker recovery central.

If your PC won't offset and you haven't created a recovery drive, download installation media and utilize it to restore from a organisation restore indicate or reset your PC.

1. On a working PC, go to the Microsoft software download website.

2. Download the Windows ten media creation tool and then run it.

3. Select Create installation media for some other PC.

4. Choose a language, edition, and architecture (64-bit or 32-bit).

5. Follow the steps to create installation media, and so select Finish.

6. Connect the installation media y'all created to your nonfunctional PC, and and then turn information technology on.

7. On the initial setup screen, enter your language and other preferences, and then select Next. If you don't run across the setup screen, your PC might not be set to kicking from a drive. Check your PC manufacturer's website for info on how to change your PC's boot order, and so endeavor again.

8. Select Repair your reckoner.

9. On the Cull an option screen, select Troubleshoot. From there, you can:

   • Restore from a organization restore point by selecting Avant-garde options > System Restore. This will remove recently installed apps, drivers, and updates that might be causing your PC bug. Restoring from a restore betoken won't bear on your personal files.

Important:If you've encrypted your device, you'll demand your BitLocker fundamental to use a recovery bulldoze to restore or reset your PC If you don't know your BitLocker primal, see Notice my BitLocker recovery key.

If your PC won't start, you can utilise a recovery bulldoze to restore from a system restore point or recover your PC. For info on how to create a recovery drive on a working PC, come across Create a recovery drive.

To restore or recover using the recovery drive:

1. Connect the recovery drive and turn on your PC.

2. PressWindows logo key + L to go to the sign-in screen, and and then restart your PC by pressing the Shift fundamental while you select the Ability push> Restart in the lower-right corner of the screen.

3. Your PC volition restart in the Windows Recovery Surround (WinRE) surround.

4. On the Choose an option screen, select Troubleshoot, then select one of the following two options. (If you don't run across the Cull your selection screen, your PC might not be ready to kick from a drive. Check your PC manufacturer's website for info on how to change your PC's kicking order.)

• To restore from a system restore point, selectAdvanced Options > System Restore. This won't touch your personal files, but it will remove recently installed apps, drivers, and updates that might be causing your PC bug.

• To reinstall Windows x, selectAdvanced Options >Recover from a drive. This will remove your personal files, apps and drivers you installed, and changes you made to settings.

For a limited time subsequently upgrading to Windows 10, yous'll exist able to become dorsum to your previous version of Windows by selecting the Offset  button, then selectSettings > Update & Security  > Recovery and so selecting Become startedunder Go dorsum to the previous version of Windows 10. This will keep your personal files, but information technology'll remove apps and drivers installed after the upgrade, as well as whatsoever changes yous made to settings. In about cases, you'll accept 10 days to go back.
Open Recovery settings

To go back, you'll demand to:

• Go on everything in the windows.erstwhile and $windows.~bt folders afterwards the upgrade.

• Remove any user accounts you added after the upgrade.

• Know the password you used to sign in to Windows 7 or Windows 8.i (if you used one).

• Have the USB drive y'all used to upgrade to Windows 10 (if you used i).

Note:If y'all go dorsum to Windows eight.1, some apps that came with Windows, like Mail and People, might non work anymore. To ready the apps, reinstall them from the Microsoft Store.

Note:The pick in Settings to go back to your previous version of Windows is but bachelor for a limited fourth dimension afterward upgrading.

Info for Windows Insiders

If you're an Insider and the current preview build isn't working for y'all, select the Start  push, and then selectSettings > Update & Security  > Recovery . UnderGo dorsum to the previous version of Windows 10, select Get Started. This won't remove your personal files, but it'll remove recently installed apps and drivers, and change settings back to their defaults.

Going back to an earlier build won't remove you from the Insider Program. When the adjacent preview build is set, it'll be installed on your PC.

This option takes your PC back to an earlier betoken in time, called a system restore point. Restore points are generated when you install a new app or commuter, and when you create a restore point manually. Restoring won't touch on your personal files, but it volition remove apps, drivers, and updates installed later on the restore point was fabricated.

1. In the search box on the taskbar, type control panel, and so choose it from the list of results

2. In the Control Panel search box, type recovery.

3. SelectRecovery >Open System Restore.

4. In the Restore system files and setting box, select Next.

5. Select the restore indicate that you want to apply in the list of results, and so select Scan for affected programs.

   Notes:

   • If you don't see the restore indicate that you desire to use, select the Show more restore points cheque box to see more restore points.

   • If you're not seeing any restore points, information technology might exist considering system protection isn't turned on. Hither'due south how to cheque:

     1. In the search box on the taskbar, type control panel, and then cull information technology from the listing of results.

     2. In the Control Console search box, type recovery.

     3. Select Recovery > Configure System Restore > Configure and see if theTurn on system protection pick is selected.

        • If the Plow on system protection selection is non selected, system protection isn't turned on and in that location aren't any restore points. In this scenario, you won't exist able to recovery your PC using a system restore bespeak and will need to use i of the other recovery options listed on this page.

        • If the Plough on system protection choice is selected, continue with step 6.

6. You'll see a listing of items that will be deleted if you remove this restore point. If you're OK with the deletions, select Shut> Adjacent > Finish.

If yous're having bug with your PC, you tin:

• Refresh your PC to reinstall Windows and go along your personal files and settings. Refresh besides keeps the apps that came with your PC and the apps you installed from the Microsoft Store.

• Reset your PC to reinstall Windows but delete your files, settings, and apps—except for the apps that came with your PC.

• Restore your PC to undo recent organisation changes you've made.

If you're having problem starting (booting) your PC, see Windows Startup Settings (including safe style), and go to the "Go to Windows Startup Settings in the Windows Recovery Environment" section. You tin refresh, reset, or restore your PC from the Windows Recovery Environment.

If you want to back up and restore your personal files using File History, meet Gear up up a bulldoze for File History.

Before you beginning to refresh or reset your PC

In most cases, once you start to refresh or reset your PC, information technology'll stop on its own. However, if Windows needs missing files, you'll exist asked to insert recovery media, which is typically on a DVD disc or thumb drive. If that happens, what you'll need depends on your PC.

If your PC came with Windows 8.i or Windows RT 8.ane, y'all'll need the discs or thumb bulldoze that came with your PC. Cheque the info that came with your PC to see if your PC manufacturer provided these discs or media. In some cases, y'all might have created them when y'all first fix your PC.

If you don't have either of those, you can make them if you have a USB pollex drive of 16 GB or larger. Having a recovery drive tin can assistance you troubleshoot and fix problems with your PC, fifty-fifty if information technology won't start. For more info, encounter Create a USB recovery drive.

If y'all upgraded your PC to Windows eight.1 or Windows RT eight.1 with a DVD, use that disc. If you don't take Windows viii.one or Windows RT viii.i media, contact Microsoft Back up.

Refresh, reset, or restore

Select whatever of the post-obit for more detailed info.

If your PC isn't performing every bit well as it once did, and you don't know why, you lot can refresh your PC without deleting any of your personal files or changing your settings.

Notation:If you upgraded your PC from Windows viii to Windows 8.1 and your PC has a Windows eight recovery partition, refreshing your PC will restore Windows 8. You lot'll demand to upgrade to Windows viii.1 later on the refresh has finished.

Warning:Apps you installed from websites and DVDs volition exist removed. Apps that came with your PC and apps y'all installed from Microsoft Shop will be reinstalled. Windows puts a list of removed apps on your desktop after refreshing your PC.

To refresh your PC

1. Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
   (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer downward, selectSettings, and and so select Change PC settings.)

2. Tap or select Update and recovery, and and then tap or select Recovery.

3. Nether Refresh your PC without affecting your files, tap or select Get started.

4. Follow the instructions on the screen.

If y'all want to recycle your PC, give information technology away, or start over with it, y'all can reset it completely. This removes everything and reinstalls Windows.

Notation:If you upgraded your PC from Windows 8 to Windows 8.i and your PC has a Windows 8 recovery sectionalisation, resetting your PC will restore Windows 8. Yous'll need to upgrade to Windows 8.one subsequently the reset has finished.

Warning:All of your personal files volition be deleted and your settings volition be reset. All apps that yous installed volition be removed. Only apps that came with your PC will be reinstalled.

To reset your PC

1. Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
   (If you're using a mouse, point to the upper-right corner of the screen, move the mouse arrow down, select Settings, and so select Alter PC settings.)

2. Tap or select Update and recovery, and so tap or select Recovery.

3. Under Remove everything and reinstall Windows, tap or select Go started.

4. Follow the instructions on the screen.

Note:You lot'll be asked to choose whether you want to erase data speedily or thoroughly. If yous choose to erase data quickly, some data might be recoverable using special software. If you choose to erase information thoroughly, this will take longer just information technology makes recovering information less likely.

If y'all think an app or driver that you recently installed acquired issues with your PC, yous tin can restore Windows back to an before point in time, chosen a restore point. System Restore doesn't change your personal files, simply it might remove recently installed apps and drivers.

Notes:

• Arrangement Restore isn't bachelor for Windows RT eight.1.

• Windows automatically creates a restore point when you install desktop apps and new Windows updates, if the last restore point is older than 7 days. You tin can likewise create a restore point manually at whatsoever time.

To restore your PC to an earlier point in fourth dimension

1. Swipe in from the right edge of the screen, and and then tap Search.
   (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer downwards, then select Search.)

2. Enter Control Console in the search box, and tap or select Control Panel.

3. Enter Recovery in the Control Panel search box, and then tap or select Recovery.

4. Tap or select Open System Restore and so follow the instructions.

If yous need boosted help refreshing, resetting, or restoring your PC, check out the Repair and Recovery community pages in the Windows forum for solutions that other people have found for problems they've experienced.

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Source: https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5a3024da5

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